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Q. How will an ATM cash machine benefit my business?
An ATM cash machine
in your business will attract new customers and increase the amount of
cash that is spent in your premises. Depending on the type of business
the average increase can be 12% to 80%. In addition, by offering
discount coupons you are also able to encourage additional customer spending.
This is easily achieved by ìcouponingî the cash receipt.
Q.
How will I save any money?
You will save on bank
charges. With an ATM cash machine you will be banking your cash electronically.
The amount of money that is withdrawn from the machine, by your customers
on a daily basis, is credited to your bank account at no charge.
The deposit shows up in your account within 3 banking days. In addition,
you will also save on debit and credit card charges and the time that
these transactions usually take. This gives you and your staff more time
to sell your products and services.
Q.
What cards can be used in the ATM cash machine?
Our ATM cash machines
accept all LINK debit cards, Diners Club, American Express and Visa.
Our machines are also totally up to-date and Smart Card ready.
This upgrade ensures that the machine is ready to provide any additional
products and services as and when they become available.
Q.
How do I make any additional revenue from the convenience fees?
Each time a customer
withdraws cash from the machine they will pay a convenience fee usually
set at £1.50. According to your eezyCash program you will earn a
portion of this fee. Revenue from the convenience fees can add considerably
to your bottom-line income and will more than cover the on-going costs
of the machine.
Q.
How and when will I get paid my part of the convenience fee?
Convenience fees are
settled on a monthly basis 15 days after the end of the month. You will
receive a report that identifies the amount of successful transactions
in the month and you will receive a corresponding payment.
Q.
How secure is the ATM cash machine?
The cash is secured
in a "day rated" safe and the ATM cash machine is bolted to
the floor. After you close your business we strongly recommend that you
remove the cash dispenser from the ATM cash machine and put it in your
main safe leaving the ATM cash machine open. In addition, we provide a
sign that can be put on the machine that states, "Only £500
pounds are kept in the ATM" and "the ATM is emptied at night".
Q.
How much cash do I need to fill the machine?
Although the machine
can hold over £20,000 you only need to keep the machine filled with
approximately £1,000. After 6-9 weeks you will be able to recognise
your machines individual transaction pattern and you will 'cash flow'
the machine accordingly. Based on the average cash amount withdrawn (£50)
you will dispense approximately £15,000 per month based on an average
of 300 monthly transactions.
Q.
What if the ATM cash machine breaks down?
The ATM cash machine
is monitored by an on-line management system 24 hours a day and supported
by a 24-hour help line. Should the machine break down our service
technicians will remotely perform a series of service checks and identify
the fault. If the fault requires a service visit one of our specially
trained technicians will attend your location and remedy the fault within
24 hours. It is important to us that your machine is working to its
full potential.
Q.
A customer complains that they did not get all the money from the machine
but their receipt shows that the money has been withdrawn from their bank
account. What do I do?
In the unlikely event
of this happening the responsibility is with LINK, the banks and the building
societies that regulate ATM cash machines. The customer should be told
to speak to their bank who will be able to trace the transaction through
the LINK network and resolve their problem.
Q.
Where is the nearest cash machine?
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today and find out more..